Hey mama

Below you will find the answers to some of our most frequently asked questions. If you can't find the answer you're looking for, feel free to get in touch for more information.

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baby holding soother toy, cuddly toy

How do you select your brands?

Each brand is hand selected to partner with us through a very strict selection process. We always sample the products, then review the brands' focus on care for little ones and the planet to ensure their products align to our mission.

Our founder and friends (real mamas) have personally tried and loved the brands you see today on our site. We would never sell or recommend anything we haven't used ourselves.

Do you ship to Ireland and the rest of Europe?

Right now we only ship within the UK. We are looking to expand this reach in the coming year.

Can I create a monthly subscription for my basics such as wipes and nappies?

Right now we don't offer a subscription model but we are considering introducing this in future.

For now, you can go to your account page, review your previous orders and re-order at the click of a button which should save you time if you are buying your nappies and wipes in bulk each month.

Do you have physical shops across the UK?

We are a UK based small business, however our store is online only. You can shop on our website or via Instagram right now.

Why are your brands more expensive than what I can find in the supermarket?

We believe some of our product price points may be slightly higher than some high street brands you're used to seeing, but the benefits outweigh the price for us.

Most of our products are better when it comes to your baby and our planet - plant based, recyclable, hypoallergenic, no parabens or nasties.

How can I get my brand on LUXURY MAMA?

Please contact us (info@luxurymama.co.uk) for an exploration call. We are happy to discuss partnering with more brands as long as they are the right fit for us, our customers and pass our qualification process.

Get in touch mama

We would love to hear from you on any suggestions to improve your experience, general queries or even products you feel we are missing. Don't be shy!

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